Cat Medium Wheel Loaders 962M (TIER 4/STAGE IV)
Product Feature
Reliability
Cat® C7.1 ACERT™ engine and automatic Cat Regeneration System offers increased power density with a combination of proven electronic, fuel and air systems.
Utilizing rigorous component design and machine validation processes results in unmatched reliability, durability and high uptime.
Durability
Tough countershaft powershift transmission and axles handle extreme applications.
Full flow hydraulic filtration system with additional loop filtration improves hydraulic system robustness and component life.
Productivity
Engine power increased by approximately 11% improves machine performance and response (compared to H Series).
Lock-up clutch torque converter, combined with lock-to-lock shifting, delivers smooth shifts, fast acceleration and speed on grade.
Optimized Z-bar linkage provides high breakout force at ground level along with excellent –0°/+5° parallelism for precise work tool control.
Easy-to-load Performance Series Buckets feature a wider mouth and curved side plates that improve material retention (fill factor) and decrease cycle times.
On-the-go disc-type front manual differential locks (front and rear fully automatic option).
Optional auxiliary counterweight option offers slightly higher payload capability for loose aggregate rehandling.*
*Optional configurations and equipment may vary from region to region and requires conformance to Caterpillar payload policy. Consult your dealer or Caterpillar representative for details.
Fuel Efficiency
Up to 10% more fuel efficient than K Series and up to 25% more fuel efficient than H Series loaders.**
Power dense ACERT engine burns less fuel by providing power and torque when needed.
Standard productive Economy Mode provides maximum fuel savings with minimal productivity impact.
**Actual results may vary based on factors such as, but not limited to, machine configuration, operator technique, machine application, climate, etc.
Ease of Operation
Best-in-class operator environment provides unmatched comfort, visibility, and efficiency.
Steering wheel (E-H joystick steering option).
Intuitive, ergonomic controls and touch screen multifunction display keep operators focused on their work.
Ride control system with dual accumulators provides excellent ride quality and lowers cab vibrations.
Safety
Excellent cab access with wide door, remote door opening option and stair-like steps.
Floor to ceiling windshield, large mirrors with integrated spot mirrors and rear vision camera provide industry leading all-around visibility.
Serviceability
One-piece tilting hood with side and rear doors; hydraulic and electrical service centers make access fast and easy.
Safe, ground level access to fuel fill and daily maintenance points means less servicing time is required.
Optional, fully integrated Cat Autolube system provides full lube system monitoring and diagnostic test visibility.
Cat Connect Technology
Monitor, manage and enhance job site operations.
Cat LINK Technologies: VisionLink® enables owners to access data wirelessly to monitor machine health, utilization and location.
Cat DETECT Technologies: Integrated rear vision camera enhances visibility behind machine to help operators work safely. Optional Cat Rear Object Detection increases operator awareness of the working environment which enhances site safety.
Cat PAYLOAD Technologies: Optional Cat Production Measurement 2.0 brings simple and accurate on-the-go payload scale allowing operators to deliver exact loads and work more efficiently. Advanced Productivity subscription provides comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.
Equipment
962M Standard Equipment
POWER TRAIN
Engine, Cat C7.1 ACERT meets Stage IV emission standards
Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF) and Diesel Exhaust Fluid (DEF) tank and pump
Fuel priming pump (electric)
Fuel/water separator
Precleaner, engine air intake
Economy Mode (selectable)
Transmission, automatic counter shaft power shift (5F/3R)
Torque converter, locking clutch with free wheel stator
Switch, transmission neutralizer lockout
Axles, manually actuated differential lock front axle, open differential rear axle
Axles, ecology drains
Brakes, full hydraulic enclosed wet-disc with Integrated Braking System (IBS)
Brake wear indicators
Parking brake, disc and caliper
Fan, radiator, electronically controlled, hydraulically driven, temperature sensing, on demand
Radiator, high debris with wide fin spacing
OPERATOR ENVIRONMENT
Cab, pressurized and sound suppressed (ROPS/FOPS)
Viscous mounts
Multi-function 18 cm color LCD touch-screen display for rear vision camera image display (reverse travel activated) and machine status, setting and health parameters
EH controls, SAL (single axis lever) lift and tilt function
Steering, steering wheel
Radio ready (entertainment) includes antenna, speakers and converter (12V, 10-amp)
Air conditioner, heater, and defroster (auto temp and fan)
EH parking brake
Beverage holders (2) with storage compartment for cell phone/MP3 player
Bucket/work tool function lockout
Coat hook (2)
Cab air filter
Ergonomic cab access ladders and handrails
Horn, electric
Light, two dome (cab)
Mirrors, rearview external with integrated spot mirrors
Post mounted membrane 16 switch keypad
2 receptacles, 12V
Seat, Cat Comfort (cloth) air suspension
Seat belt, 51 mm retractable, with indicator
Sun visor, front
Wet-arm wipers/washers front and rear, intermittent front wiper
Window, sliding (left and right sides)
Cab tie-off
COMPUTER MONITORING SYSTEM
With following gauges: Speedometer/tachometer; Digital gear range indicator; Diesel Exhaust Fluid (DEF) level; Temperature: engine coolant, hydraulic oil, transmission oil; Fuel level
With following warning indicators: Temperature: axle oil, engine intake manifold; Pressure: engine oil, fuel pressure hi/low, primary steering oil, service brake oil; Battery voltage hi/low; Engine air filter restriction; Hydraulic oil filter restriction; Hydraulic oil low; Parking brake; DEF low level; Transmission filter bypass
ELECTRICAL AND LIGHTING
Batteries (2), maintenance free 1,400 CCA
Ignition key; start/stop switch
Starter, electric, heavy duty
Starting and charging system (24V)
Lighting system: Four halogen work lights (cab mounted); Two LED stop, turn, tail lights; Two halogen roading lights (with signals); Two halogen rear vision lights (hood mounted)
Alarm, back-up
Alternator, 145-amp brushed
Main disconnect switch
Receptacle start (cables not included)
Secondary steering
CAT CONNECT TECHNOLOGIES
Link technologies: Product Link
Detect technologies: rear vision camera
LINKAGE
Linkage, optimized Z-bar, cast crosstube/tilt lever
Kickout, lift and tilt, automatic (adjustable in cab)
HYDRAULICS
Hydraulic system, load sensing
Steering, load sensing
Ride control, 2V
Remote diagnostic pressure taps
Hoses, Cat XT�
Couplings, Cat O-ring face seal
Hydraulic oil cooler (swing out)
Oil sampling valves
FLUIDS
Premixed extended life coolant with freeze protection to -34� C
OTHER STANDARD EQUIPMENT
Hood, non-metallic power tilting
Service centers (electrical and hydraulic)
Auto idle shutdown
Fenders with mud-flap/rear with extension
Ecology drains for engine, transmission, and hydraulics
Grill, airborne debris
Filters: fuel, engine air, engine oil, hydraulic oil, transmission
Fuel cooler
Grease zerks
Hitch, drawbar with pin
Precleaner rain cap
Sight gauges: engine coolant, hydraulic oil, and transmission oil level
Toolbox
Vandalism protection caplocks
962M Optional Equipment
POWER TRAIN
Axles: Automatic front/rear differential locks; Axle oil cooler; Seal guards
Fan, VPF (variable pitch fan), automatic and manual control
Radiator, high debris with wider fin spacing
OPERATOR ENVIRONMENT
Door, remote opening system
Cover, HVAC metallic
EH controls, SAL 3rd function - Additional roller switch for 4th function
EH controls, joystick lift and tilt - Additional integrated roller switches for 3rd and 4th functions
Filter, carbon fresh air
Mirrors, heated rearview external with integrated spot mirrors
Precleaner, HVAC
Precleaner, HVAC (RESPA)
Radio, AM/FM/CD/USB/MP3 Bluetooth
Radio, CB ready
Seat, heated air suspension
Seat belt, 4 point harness, with indicator
Steering, EH joystick, speed sensing with force feedback
Roof, metallic
Sun visor, rear
Windows, rubber mounted
Windows, with front guard
Windows, with full guards front, rear and sides
Full time rear vision display Work Area Vision Systems (WAVS)
Cat seat cover, removable
ELECTRICAL AND LIGHTING
Four additional halogen cab mounted work lights or;
Two additional auxiliary front HI LED and two additional auxiliary rear LED cab mounted work lights, two LED work lights in the radiator grill, LED front turn signals, replacement of the standard four halogen cab mounted work lights with four LED work lights, LED roading lights
Warning amber strobe beacon
Reversing strobes
Speed limiter 20 km/h
External seat belt indicator light
STARTERS, BATTERIES, AND ALTERNATORS
Cold start 0 240V
CAT CONNECT TECHNOLOGIES
Link technologies: VIMS�
Payload technologies: Cat Production Measurement 2.0 (CPM); Printer, Cat Production Measurement; Aggregate Autodig
Advanced Productivity subscription
Detect technologies: Cat Rear Object Detection
Machine Security System
LINKAGE
High lift
Forestry
Quick coupler ready
WORK TOOLS
Performance Series buckets
Fusion quick coupler, ISO coupler
Forks, pallet
Forks, logging
HYDRAULICS
3rd function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
4th function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
FLUIDS
Premixed extended life coolant with freeze protection to -50� C
Bio-degradable oil, Cat HYDO�
OTHER OPTIONAL EQUIPMENT
Cat Autolube System
Fenders, roading
Guard, power train
Precleaner, turbine
Precleaner, trash
Platform, window washing
Cold weather package: Transmission filter by pass; Fan pump bypass; Jacket water or engine block heater; Ether aid ready
Product Parameter
Overview
The 962M Wheel Loader is equipped with built-in proven technologies to help meet your expectations for productivity and fuel efficiency. This wheel loader offers a standard lock up clutch torque converter, standard manual front locking differential axles, and improved standard ride control to significantly improve your fuel economy, performance and ergonomics. This machine delivers the reliability, durability, and versatility you’ve come to expect from a Cat machine.
Engine - Tier 4 Final/Stage IV
Units:
Emissions | Tier 4/Stage IV Tier 4/Stage IV | More |
Weights
Operating Weight | 44591.0 lb 20226.0 kg | More |
Note | Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link?, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m3 (4.3 yd3) general purpose bucket with BOCE. Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link?, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m3 (4.3 yd3) general purpose bucket with BOCE. | More |
Buckets
Bucket Capacities | 2.5-9.2 m³ (3.3-12.0 yd³) 2.5-9.2 m³ (3.3-12.0 yd³) | More |
Bucket Capacities
Bucket Range | 2.5-9.2 m³ (3.3-12.0 yd³) 2.5-9.2 m³ (3.3-12.0 yd³) | More |
Dimensions
Centerline of Rear Axle to Edge of Counterweight | 85.0 in 2147.0 mm | More |
Centerline of Rear Axle to Hitch | 66.0 in 1675.0 mm | More |
Ground Clearance | 14.0 in 364.0 mm | More |
Height - Top of Exhaust Pipe | 134.0 in 3411.0 mm | More |
Height - Top of Hood | 106.0 in 2694.0 mm | More |
Height - Top of ROPS | 136.0 in 3447.0 mm | More |
Hinge Pin Height at Carry Height | 26.0 in 669.0 mm | More |
Hinge Pin Height at Maximum Lift | 167.0 in 4235.0 mm | More |
Lift Arm Clearance at Maximum Lift | 136.0 in 3477.0 mm | More |
Maximum Width over Tires (loaded) | 111.0 in 2824.0 mm | More |
Note | All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. | More |
Overall Length (without bucket) | 285.0 in 7228.0 mm | More |
Tread Width | 84.0 in 2140.0 mm | More |
Wheel Base | 132.0 in 3350.0 mm | More |
Dimensions - High Lift
Centerline of Rear Axle to Edge of Counterweight | 7.08 ft 2147.0 mm | More |
Centerline of Rear Axle to Hitch | 5.5 ft 1675.0 mm | More |
Ground Clearance | 1.17 ft 361.0 mm | More |
Height - Top of Exhaust Pipe | 11.17 ft 3408.0 mm | More |
Height - Top of Hood | 8.83 ft 2691.0 mm | More |
Height - Top of ROPS | 11.33 ft 3444.0 mm | More |
Hinge Pin Height at Carry Height | 2.58 ft 779.0 mm | More |
Hinge Pin Height at Maximum Lift | 14.83 ft 4524.0 mm | More |
Lift Arm Clearance at Maximum Lift | 11.83 ft 3631.0 mm | More |
Maximum Width - Over Tires - Loaded | 9.25 ft 2824.0 mm | More |
Note | All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. | More |
Overall Length - Without Bucket | 23.75 ft 7228.0 mm | More |
Rack Back - Carry Height | 49 degrees 49 degrees | More |
Rack Back - Maximum Lift | 59 degrees 59 degrees | More |
Rack Back at Ground | 37 degrees 37 degrees | More |
Tread Width | 7.0 ft 2140.0 mm | More |
Wheel Base | 11.0 ft 3350.0 mm | More |
Dimensions - Standard Lift
Centerline of Rear Axle to Edge of Counterweight | 7.08 ft 2147.0 mm | More |
Centerline of Rear Axle to Hitch | 5.5 ft 1675.0 mm | More |
Ground Clearance | 1.17 ft 364.0 mm | More |
Height - Top of Exhaust Pipe | 11.17 ft 3411.0 mm | More |
Height - Top of Hood | 8.83 ft 2694.0 mm | More |
Height - Top of ROPS | 11.33 ft 3447.0 mm | More |
Hinge Pin Height at Carry Height | 2.17 ft 669.0 mm | More |
Hinge Pin Height at Maximum Lift | 13.92 ft 4235.0 mm | More |
Lift Arm Clearance at Maximum Lift | 11.33 ft 3477.0 mm | More |
Maximum Width - Over Tires - Loaded | 9.25 ft 2824.0 mm | More |
Note | All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. | More |
Overall Length - Without Bucket | 23.75 ft 7228.0 mm | More |
Rack Back - Carry Height | 49 degrees 49 degrees | More |
Rack Back - Maximum Lift | 59 degrees 59 degrees | More |
Rack Back at Ground | 37 degrees 37 degrees | More |
Tread Width | 7.0 ft 2140.0 mm | More |
Wheel Base | 11.0 ft 3350.0 mm | More |
Engine
Displacement | 428.0 in³ 7.0 l | More |
Engine Model | Cat C7.1 ACERT Cat C7.1 ACERT | More |
Maximum Net Power - 2,100 rpm - ISO 9249 | 250.0 HP 186.0 kW | More |
Maximum Net Power - 2,100 rpm - ISO 9249 - Metric | 253.0 HP 186.0 kW | More |
Maximum Net Power - 2,100 rpm - SAE J1349 | 250.0 HP 186.0 kW | More |
Maximum Net Torque - 1,350 rpm | 865.0 ft·lbf 1172.0 N·m | More |
Maximum Power - 2,100 rpm - ISO 14396 | 269.0 HP 201.0 kW | More |
Maximum Power - 2,100 rpm - ISO 14396 - Metric | 273.0 HP 201.0 kW | More |
Maximum Power - 2,100 rpm - SAE J1995 | 271.0 HP 202.0 kW | More |
Net Power - ISO 9249 | 250.0 HP 186.0 kW | More |
Note | The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes. The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes. | More |
Peak Gross Torque - 1,350 rpm - ISO 14396 | 918.0 ft·lbf 1245.0 N·m | More |
Peak Gross Torque - 1,350 rpm - SAE J1995 | 921.0 ft·lbf 1249.0 N·m | More |
Hydraulic System
Hydraulic Cycle Time - Total | 8.9 s 8.9 s | More |
Implement Pump Type | Variable Axial Piston Variable Axial Piston | More |
Implement System - Maximum Operating Pressure | 4250.0 psi 29300.0 kPa | More |
Implement System - Maximum Pump Output at 2,150 rpm | 76.0 gal/min 286.0 l/min | More |
Operating Specifications
Breakout Force | 42489.0 189.0 kN | More |
Note (1) | For a machine configuration as defined under ?Weight.? For a machine configuration as defined under ?Weight.? | More |
Note (2) | Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing. Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing. | More |
Static Tipping Load - Full 40° Turn - No Tire Deflection | 27494.0 lb 12471.0 kg | More |
Static Tipping Load - Full 40° Turn - With Tire Deflection | 25814.0 lb 11709.0 kg | More |
Service Refill Capacities
Cooling System | 15.6 gal (US) 59.0 l | More |
Crankcase | 5.8 gal (US) 22.0 l | More |
DEF Tank | 4.2 gal (US) 16.0 l | More |
Differential - Final Drives - Front | 11.4 gal (US) 43.0 l | More |
Differential - Final Drives - Rear | 11.4 gal (US) 43.0 l | More |
Fuel Tank | 72.6 gal (US) 275.0 l | More |
Hydraulic Tank | 33.0 gal (US) 125.0 l | More |
Transmission | 11.4 gal (US) 43.0 l | More |
Sound
Note (1) | *Distance of 15 m (49.2 ft), moving forward in second gear ratio. *Distance of 15 m (49.2 ft), moving forward in second gear ratio. | More |
Note (2) | **For machines in European Union countries and in countries that adopt the ?EU Directives.? **For machines in European Union countries and in countries that adopt the ?EU Directives.? | More |
Note (3) | ***European Union Directive ?2000/14/EC? as amended by ?2005/88/EC.? ***European Union Directive ?2000/14/EC? as amended by ?2005/88/EC.? | More |
With Cooling Fan Speed at 70% of Maximum Value - Exterior Sound Power Level (ISO 6395:2008)** | 104 LWA*** 104 LWA*** | More |
With Cooling Fan Speed at 70% of Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)** | 69.0 dB(A) 69.0 dB(A) | More |
With Cooling Fan Speed at Maximum Value - Exterior Sound Power Level (ISO 6395:2008) | 107.0 dB(A) 107.0 dB(A) | More |
With Cooling Fan Speed at Maximum Value - Exterior Sound Pressure Level (SAE J88:2013) | 75 dB(A)* 75 dB(A)* | More |
With Cooling Fan Speed at Maximum Value - Operator Sound Pressure Level (ISO 6396:2008) | 70.0 dB(A) 70.0 dB(A) | More |
Transmission
Forward - 1 | 4.3 mile/h 6.9 km/h | More |
Forward - 2 | 7.5 mile/h 12.0 km/h | More |
Forward - 3 | 12.0 mile/h 19.3 km/h | More |
Forward - 4 | 16.0 mile/h 25.7 km/h | More |
Forward - 5 | 24.5 mile/h 39.5 km/h | More |
Note | Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius. Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius. | More |
Reverse - 1 | 4.3 mile/h 6.9 km/h | More |
Reverse - 2 | 7.5 mile/h 12.0 km/h | More |
Reverse - 3 | 16.0 mile/h |